Redline Garagegear Agent Blog
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  • Archive: January, 2015

Archive Monthly Archives: January 2015

Updating Your Credit Card

As you may or may not know, we have an automated system in place that notifies you when you need to update the credit card we charge each month for your RDS Key.

We have found that there are instances when an Agent may want to update or change the credit card we are charging for any number of reasons. However, the system is set up to commence only if your credit card has been declined or is set to expire.

The easiest and safest way for you to update or change your credit card is through our secure shopping cart. Simply click this link to access the shopping cart: https://redline.infusionsoft.com/app/orderForms/RL---Agent---Credit-Card-Update

Clicking the link should open a new tab where you can fill in your credit card information. You WILL NOT be charged anything for doing this. If you have any questions or concerns at all, please email your inquiries to: vortiz[at]greenbergcustomcabinets.com.

Warning: DO NOT Use Glass Cleaner On Powder Coated Surfaces

It is important to let your customers know not to use glass cleaner on their powder coated cabinets. For reasons neither we nor our powder vendors can explain, the chemical composition of glass cleaner causes a reaction with the powder when left on for more than 6-7 minutes and can result in a ‘bubbling’ effect. If your customer is looking for a way to clean the cabinets, best practice is to use warm water and soap.

Keep in mind also that we test to the extreme (i.e. we experimented with this by pouring a “puddle” of glass cleaner on a horizontal panel and allowing it to sit for an extended period of time); while your customer may just be spraying a door and wiping it off. Still, glass cleaner can possibly be detrimental to the powder coat finish; so please be sure to advise your customers accordingly.

FYI – In 9 years we have had one door where this has been an issue, this “warning” is just our attempt to nip this thing before it spreads.